The second-hand marketplace Shoppers Express Frustration About Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.
